Vendor Management
On average, organizations spend 35% more than they need to on business services.
In a recent survey, the majority (81%) of participating companies had errors on their telecommunications bills.
Organization spend up to 15% of their operational costs on telecommunications and merchant processing fees and lack both the time and special tools to optimize.
Vendor Watchdog Services
We provide our vendor management services across all industries. We ensure our clients are getting the best business services at the best rate available across the market.
We are completely independent of all service suppliers. We only look out for our clients’ best interests with objective advice. Our clients, which represent more than 27,000 businesses across the country, save an average of 28% or approximately $540 million USD in documented savings.
Specialized software, benchmarking tools, and best-in-class pricing databases enable us to achieve cost savings, identify billing errors, eliminate redundancies, and improve efficiency for each of our clients.
Our fees are earned by savings money from our clients. We don’t earn our fee unless you save!
Top Categories Analyzed/Implemented Include:
Telecom
Unified Communications as a Service
Software as a Service
Electronic Payment Processing
Waste Disposal
Compressed Gases
Facility/ Office Supplies
Uniforms/ Linens
Fleet Management
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The Approach to Operational Savings
The steps to partnering with Christman Morgan’s team are as follows:
Sign a Service Agreement and Letter of Agency allowing us access to billing history, equipment records and volumetric data.
Provide an accurate total cost of ownership. We benchmark to clearly establish the client’s position vs. best market pricing.
Leverage technology to determine errors vs. contract and customer service records, analyze all features to determine ideal load balance customized to your operating model.
Deliver a Value Report with a detailed Current State and improved Future State recommendations. 80% of customers stay with current provider.
Drive performance and process enhancements with ongoing analytics. We analyze how communications are used as an operational asset and provide a quarterly audit.
